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Free Shipping and Returns on orders of $125 +

FAQ Sample Sale

Why do you hold this event?
Twice per year, we clean out our warehouse! 1) We prefer to sell imperfect and pre-loved items at a discount to reduce waste. 2) We need to make space for incoming collections by letting go of the ends of collections which will not be renewed.

Which products will be in the sale? What are the discounts?
Our famous sample sale will be ONLINE ONLY this season, with discounts from 30% to 80%. As always, our sale features samples, items with minor defects, demos, demos and returns, and ends of stock. Due to the exceptional year we've had, you'll find a surplus of more formal styles in the sale. This means you can stock up in preparation for your big return to the office (someday)!

How do I access the event?

If you are on our mailing list, you will receive a link on the 3rd February at noon (EST) for exclusive early access to the sale. The event will open to everyone at on the 4th of February at noon. No sales in store will be possible.

Will all sizes be in the sale?
We have from 35 to 42, but quantities will vary from one size to the next. Manufacturing samples are available in size 37 or 38, as these are the sample standards from our factories. And don't forget: our handbags are one-size-fits-all!

Once I place an item in my cart, is it reserved?
Unfortunately no! When you find an item you want, act quick to complete your check-out to be sure it's yours!

Will new items be added over the course of the sale?
Occasionally we find things in the warehouse that we add to the sale as they come up. Don't hesitate to revisit the sale over a few days.

What payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Maguire gift certificates.Please note however that promo codes can not be applied to items that are already discounted.

What is the return policy? What do I do if my purchase doesn't fit?
All sales in the Sample Sale are FINAL. However, some returns may be accepted within 10 days of delivery. Buyers will cover the cost of returns and will be in exchange for store credit.

What are the shipping fees?
Same as always: free delivery in Canada on orders of $125+. HOWEVER, please note that returns are at your own expense, contrary to our usual policy.

What happens if I bought an item at full price which is now in the sale?
If you have purchased the item within 14 days prior to the sale and the product is available in your size in the 'Last Chance' section, write us and we will apply a rebate no problem:

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